SMS Terms and Conditions
Last updated: September 30, 2026
1. Program description
Hidalgo Granite Group Inc ("we," "us") operates an SMS program that sends customers text messages about their own countertop project. Messages include appointment reminders and confirmations, a notice when our crew is on the way with an arrival window, a link to review and sign an estimate, updates when countertops enter fabrication and when installation is scheduled, and a request for feedback after installation. We do not send marketing on behalf of any other business.
2. How to opt in
You can opt in by ticking the SMS consent box on our contact form at hidalgogranitetx.com/contact-us, or by giving your spoken agreement when you call us at 903-668-6141 or visit our shop. Consent is not a condition of purchase. We will not text you unless you have opted in.
3. Message frequency
Up to 10 messages per project. Messages are tied to milestones on your own job. You will typically receive a few messages over the life of your project, tied to milestones on your own job.
4. Cost
Msg & data rates may apply. Message and data rates may apply. Hidalgo Granite Group Inc does not charge for these messages; your mobile carrier's standard rates apply.
5. How to opt out
Reply STOP to any message at any time to stop receiving texts. You may also reply CANCEL, QUIT, END, UNSUBSCRIBE, STOPALL, OPTOUT or REVOKE. You will receive one final message confirming you have been unsubscribed, and no further messages after that. To opt back in, reply START.
6. How to get help
Reply HELP to any message for assistance, or contact us directly at 903-668-6141 or info@hidalgogranitetx.com. Our office is at 717 E. Loop 281, Longview, TX 75605.
7. Carriers
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless service provider.
8. Privacy
Mobile information, phone numbers, and SMS opt-in consent will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for vendors who help us deliver messages. See our full Privacy Policy at hidalgogranitetx.com/privacy.
9. Contact us
Hidalgo Granite Group Inc, 717 E. Loop 281, Longview, TX 75605. Phone 903-668-6141. Email info@hidalgogranitetx.com.
